End User Licence Agreement for Bolster System's Surveying Software

  1. This end-user licence agreement (“EULA”) is a legal agreement between you (“End-user” or “you”) and Bolster Systems Limited (company number 09148744) whose registered office is at 7 The Schoolhouse, Second Avenue, Trafford Park, Manchester M17 1DZ (“Bolster”, “us” or “we”) for the access to and use of:

    1. Bolster Systems mobile application software once you have downloaded or streamed a copy of the application onto your mobile telephone or handheld device, the data supplied with the software, and the associated media (the “App”);

    2. the web based platform software accessible through our website www.bolstersystems.com (“Website”) (the “Web Platform”); and

    3. all documents, text, information, data, software, executable code, access codes, images, audio or video material in whatever medium or form comprised in or used with the App and/or the Web Platform other than the Customer Data (defined below) (“Content”),

    together with any error corrections or updates that Bolster may provide or perform with respect to the Web Platform and/or the App from time to time (the “Licensed Product”).

  2. Operating System Requirements

    The App requires an iPhone device with a minimum of [amount] of memory. Internet access and the [type of operating system] operating system [version of operating system]. [any further requirements].

    The Web Platform requires internet access and the [type of operating system] operating system [version of operating system] [amount] of memory] [any further requirements].

  3. Important Notice

    By downloading the App or using the Licensed Product from the Website or clicking on the "accept" button below you agree to the terms of the licence which will bind you. The terms of the licence include, in particular, the privacy policy defined in condition 5 and limitations on liability in condition 10.

    If you do not agree to the terms of this licence, Bolster will not license the use of the Licensed Product to you and you must stop the downloading or streaming process now by clicking on the "cancel" button below. In this case the downloading or streaming process will terminate.

  4. Definitions

    Authorised Users:- the Licensee’s partners (if the Customer is a partnership), members (if the Customer is a limited liability partnership), officers (if the Customer is a corporate body) and employees who are authorised to access and use the Licenced Product in accordance with these terms and conditions.

    Building Owner:- the owner or its authorised representatives of the building, property or construction (or any part therefore) which is the subject of any use of the Licensed Product.

    Customer Data:- the data inputted by you, any other Authorised User or Bolster on your behalf for the purpose of using the Licensed Product or facilitating your use of the Licensed Product.

    Licensee:- the customer specified in the Registration Form who purchased the subscription for the Licensed Product for your use as an Authorised User.

    Overarching Licence Agreement:- the agreement for the purchase of the subscription for the Licensed Product by the Licensee under which you are authorised to use the Licensed Product as an Authorised User.

    Registration Form:- Bolster’s order form for the Licensed Product on which the Licensee registers for use of the Licensed Product on the relevant product platform.

  5. Licence

    On completion of the purchase of the Licenced Product by the Licensee and in consideration of you agreeing to abide by the terms of this EULA, as an Authorised User, we grant you a non- transferable, non-exclusive licence to use the Licensed Product, for the subscription term as set out in the Overarching Licence Agreement, subject to these terms, the Privacy Policy and any Appstore Rules (as defined below) (as the case may be), incorporated into this EULA by reference. We reserve all other rights.

    In consideration of you agreeing to abide by the terms of this EULA, you may:

    1. if you are downloading or streaming the App, download or stream a copy of the App onto your Device (as define din this clause 5 below) and view, use and display the App on your Device for your business purposes only;

    2. if you are using the Web Platform, you may use the Web Platform for your own business purposes as set out in the EULA; and

    3. use the Content for your own business purposes only.

    We license use of the Licensed Product to you on the basis of this EULA and subject to any rules or policies applied by any provider of a service allowing the download of the App (“Appstore”) where, the End-user downloaded the App (“Appstore Rules”). We do not sell the Licensed Product (or any part of it) to you. We remain the owners of the Licensed Product at all times.

    We may change these terms at any time by sending you an SMS with details of the change or notifying you of a change when you next start the Licensed Product. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the Licensed Product.

    From time to time updates to the App may be issued through the Appstore or to our Web Platform through our Website. Depending on the update, you may not be able to use the Licensed Product until you have downloaded or streamed the latest version of the Licensed Product and/or accepted any new terms.

    You will be assumed to have obtained permission from the owners of the mobile telephone or handheld devices that are controlled, but not owned by you to use the Licensed Product (“Devices”) and to download or stream a copy of the App onto the Devices. You and they may be charged by your and their service providers for internet access on the Devices. You accept responsibility in accordance with the terms of this EULA for the use of the Licensed Product in relation to any Device or the Web Platform, whether or not it is owned by you.

    The terms of our privacy policy from time to time, available at www.bolstersystems.com (“Privacy Policy”) are incorporated into this EULA by reference and apply to your use of the Licensed Product. Additionally, by using the Licensed Product, you acknowledge and agree that internet transmissions are never completely private or secure. You understand that any message or information you send using the Licensed Product may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

    By using the Licensed Product, you consent to us collecting and using technical information about the Devices and related software, hardware and peripherals that are internet-based or wireless to improve our products and to provide any services to you.

    The Licensed Product may contain links to other independent third- party websites (“Third-party Sites”). Third-party Sites are not under our control, and we are not responsible for and do not endorse their content or their privacy policies (if any). You will need to make your own independent judgement regarding your interaction with any Third-party Sites, including the purchase and use of any products or services accessible through them.

  6. Acceptable Use

    You agree to only use the Licensed Product if you are an Authorised User as allocated by the Licensee under the terms of the Overarching Licence Agreement.

    You must:

    1. not use the Licensed Product in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with this EULA, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into the Licensed Product or any operating system;

    2. not infringe our intellectual property rights or those of any third party in relation to your use of the Licensed Product, including the submission of any material (to the extent that such use is not licensed by this EULA);

    3. not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the Licensed Product;

    4. not use the licensed Product in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and

    5. not collect or harvest any information or data from the Licensed Product or any service or our systems or attempt to decipher any transmissions to or from the servers running any Licensed Product.

  7. Bolster’s Obligations

    Subject to your compliance with this EULA Bolster shall use all reasonable endeavours to:

    1. provide the Licensed Product on the terms of this EULA in all material respects;

    2. provide such support to you as is reasonably necessary to allow you as an Authorised User to use the Licensed Product in accordance with its support policy in effect at the time the Licensed Product is provided and as published on Bolster’s website www.bolstersystems.co.uk, or as otherwise notified to you or the Licensee by Bolster in writing from time to time. Bolster may amend the support policy in its sole and absolute discretion from time to time;

    3. comply with all applicable laws and regulations, including those relating to anti-bribery and anti-corruption.

    Bolster does not warrant that (a) your use of the Licensed Product will be uninterrupted or error-free and you acknowledge that the Licensed Product may be interrupted by planned or unplanned maintenance; (b) the Licensed Product and/or the information obtained by you through the Licensed Product will meet your requirements.

  8. Your Obligations

    You shall:

    1. co-operate with Bolster in all matters relating to the Licensed Product;

    2. keep a secure password for your use of the Licensed Product and shall keep your password confidential;

    3. notify Bolster as soon as you become aware of any unauthorised use of the Licensed Product by any person;

    4. not use any information provided by Bolster or obtained by the Licensee or any Authorised Users by using the Licensed Product to create any software or product where the use is substantially similar to that of the Licensed Product;

    5. not access all or any part of the Licensed Product in order to create a product or service which competes with the Licensed Product;

    6. not use such information in any manner which would be restricted by any copyright subsisting in it;

    7. not copy the Licensed Product except where such copying is incidental to normal use of the Licensed Product, or where it is necessary for the purpose of back-up or operational security;

    8. not make alterations to, or modifications of, the whole or any part of the Licensed Product, or permit the Licensed Product or any part of them to be combined with, or become incorporated in, any other programs;

    9. not use the Licensed Product to provide any similar or other services to third parties; and

    10. not license, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit, or otherwise make the Licensed Product available to any third party.

    If you breach the terms of the EULA, Bolster may, without liability to you or the Licensee and not withstanding any other rights or remedies available to it, disable your password, account and access to all or part of the Licensed Product and shall be under no obligation to provide access to the Licensed Product until such breach has been remedied and you have agreed in writing to comply with the EULA.

  9. Intellectual Property Rights and Customer Data

    For the purpose of this clause Intellectual Property Rights means patents, rights to inventions, copyright and related rights, trade marks, business names and domain names, rights in get-up, goodwill and the right to sue for passing off, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world (“Intellectual Property Rights”).

    You acknowledge that all Intellectual Property Rights in the Licensed Products and the Content and in connection with the Licensed Product belong to Bolster and that you shall have no rights in or to the Licensed Product other than the right to use it in accordance with this EULA.

    You will not claim any Intellectual Property Rights in the Licensed Product and/or Content.

    You and or the Licensee (as the case may be) own all Intellectual Property Rights in and to all of the Customer Data and shall have sole responsibility for the legality, reliability, integrity, accuracy and quality of the Customer Data.

    You grant to Bolster a worldwide, non-exclusive, royalty free, sub- licensable irrevocable licence to copy, use and modify the Customer Data owned by you for the purpose of carrying out its obligations under this EULA.

    You acknowledge and agree that:

    1. any Customer Data or content uploaded to the Licensed Product by you may be viewed by the Building Owner if the Building Owner utilises any Licensed Product for itself. You grant to Bolster a worldwide, non-exclusive, royalty free, sub-licensable, irrevocable licence to allow the Building Owner to utilise any Customer Data or content uploaded to the Licensed Product by you.

  10. Limitation of Liability

    This paragraph sets out the entire financial liability of Bolster (including any liability for the acts or omissions of its employees, agents and sub-contractors) to you:

    1. arising under or in connection with this EULA;

    2. in respect of any use made by you of the Licensed Products and Content or any part of them; and

    3. in respect of any representation, statement or tortious act or omission (including negligence) arising under or in connection with this EULA.

    Except as expressly and specifically provided in this EULA:

    1. you assume sole responsibility for results obtained from the use of the Licensed Products and the Content by you, and for conclusions drawn from such use. Bolster shall have no liability for any damage caused by errors or omissions in any information, instructions or scripts provided to Bolster by you in connection with the provision of the Licensed Products, or any actions taken by Bolster at your direction;

    2. all warranties, representations, conditions and all other terms of any kind whatsoever implied by statute or common law are, to the fullest extent permitted by applicable law, excluded from this EULA;

    3. the Licensed Products and the Content are provided to you on an "as is" basis; and

    4. we will not be liable to you for your use of the Licensed Product as our total liability for the provision of the Licensed Product to you is to the Licensee in accordance with the Overarching Licence Agreement.

    Nothing in this Agreement excludes the liability of Bolster:

    1. for death or personal injury caused by Bolster's negligence; or

    2. for fraud or fraudulent misrepresentation; or

    3. any other liability that cannot be excluded or limited by law.

    Subject to the above terms Bolster shall not be liable whether in tort (including for breach of statutory duty), contract, misrepresentation, restitution or otherwise for any loss of profits, loss of business, depletion of goodwill and/or similar losses or loss or corruption of data or information, or pure economic loss, or for any special, indirect or consequential loss, costs, damages, charges or expenses however arising under this agreement.

  11. Termination

    Without affecting any other right or remedy available to Bolster, Bolster may terminate this EULA immediately by written notice to you if:

    1. if you commit a material or persistent breach of this EULA which you fail to remedy (if remediable) within 14 days after the service of written notice requiring you to do so;

    2. the Overarching Licence Agreement expires or is terminated in accordance with the terms of the Overarching Licence Agreement; and

    3. you are no longer an Authorised User of the Licensed Product; and

    4. if you cease to work for the Licensee for whatever reason.

    On termination of this Agreement for any reason:

    1. all licences granted under this EULA shall immediately terminate;

    2. you shall make no further use of the Licensed Products and you must immediately cease all activities authorised by this EULA;

    3. if applicable you must immediately delete or remove the App from all Devices, and immediately destroy all copies of the App and Content then in your possession, custody or control and certify to us that you have done so;

    4. we may remotely access the Devices and remove the App from all of them and cease providing you with access to the App and Web Platform.

    5. any rights, remedies, obligations or liabilities of the parties that have accrued up to the date of termination, including the right to claim damages in respect of any breach of the agreement which existed at or before the date of termination shall not be affected or prejudiced; and

    6. clauses which expressly or by implication survive termination shall continue in full force and effect.

  12. Force Majeure

    Neither party shall be in breach of the Agreement nor liable for delay in performing, or failure to perform, any of its obligations under the Agreement if such delay or failure result from events, circumstances or causes beyond its reasonable control. In such circumstances the affected party shall be entitled to a reasonable extension of the time for performing such obligations. If the period of delay or non- performance continues for 3 months, the party not affected may terminate this agreement by giving 1 month’s written notice to the affected party.

  13. Notices

    If you wish to contact us in writing, or if any condition in this EULA requires you to give us notice in writing, you can send this to us by e-mail or by prepaid post to Bolster Systems Limited at 7 The School House, Second Avenue, Trafford Park, Manchester M17 1DZ and [E-MAIL ADDRESS]. We will confirm receipt of this by contacting you in writing, normally by e-mail.

    If we have to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us in your request for the Licensed Product.

  14. Other Important Terms

    We may transfer our rights and obligations under this EULA to another organisation, but this will not affect your rights or our obligations under this EULA.

    You may only transfer your rights or obligations under this EULA to another person if we agree in writing.

    If we fail to insist that you perform any of your obligations under this EULA, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

    Each of the conditions of this EULA operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect.

  15. Governing Law and Jurisdiction

    The Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non- contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

    Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with the Agreement or its subject matter or formation (including non-contractual disputes or claims).